Fees and collection
Every house has its own thread, its own balance and its own link to pay by card. The payment arrives already applied and the statement reconciles itself, with nobody transcribing a receipt on a Sunday.
The objection we always hear
That’s why Portalis isn’t a group chat. It’s one thread per unit, where every message knows which house it’s about and how much it owes. The neighbor writes exactly like before; the system supplies the structure.
Hi, does anyone know how much the fee is this month?
I already paid, sending a photo
Did anyone see who parked in my spot?
Sorry, which account was it again?
And the treasurer reconciling receipts by hand, on a Sunday, with no way to tell which one belongs to which house.
The payment arrives already applied to that unit and those months. Nobody transcribes anything.
The assembly
The law requires you to make the accounts available to the owners. Portalis keeps them ready: every charge with its date, every payment with its receipt, and a balance that always adds up.
| Date | Item | Amount |
|---|---|---|
| 01/10/2026 | Previous balance | $1,240.00 |
| 06/10/2026 | Late fee | $62.40 |
| 01/11/2026 | Maintenance fee | $1,240.00 |
| 03/11/2026 | Card paymentApplied | −$2,542.40 |
| Balance as of statement date | $0.00 | |
Before someone asks at the meeting
Every condominium has its own connected account. When a neighbor pays, the money lands there directly and Portalis only deducts its own fee. We’re not a middleman holding funds — we couldn’t, even if we wanted to.
Card details travel from your neighbor’s phone straight to Stripe and never pass through our servers.
Enter your RFC, legal name, tax regime and postal code once, and every monthly charge arrives already stamped. No separate module, no extra cost, no asking by email.
On your neighbors’ fees: per Prodecon’s own guidance you are not required to invoice them, so Portalis issues receipts, not a CFDI.
Export the owner roster, the charges and the payments whenever you want. Canceling doesn’t erase your history — you can keep looking it up.
The guard sees a name and a unit, never a balance. Who can see what is decided by permission, not by trust.
A full thirty days, no card required. Upload your unit list from Excel and see your first account statement in ten minutes.
Getting started
No implementation project, no three-session training, no consultant visiting your office. Three steps, and you do the first one yourself.
Name, address, and how the ownership shares are split. If you manage several, each one lives on its own and they never mix.
Your Excel file exactly as it is. You tell it which column is which — the importer never guesses — and you see the result before confirming it.
Each unit gets a code that you issue. Nobody signs themselves up: a mistyped phone number can never end up holding another home’s data.
A roster is never clean. That is why the importer lets you review and fix everything before it writes a single row.
They say who is coming and their visitor gets a pass with a code. The gate scans it and they find out their guest has arrived.
They ask what is free, book it and get their confirmation. The deposit lands on their statement by itself.
A full thirty days, no card required. And if you would rather ask before trying, write to us: we answer the same day.
Or message us on WhatsApp:[WHATSAPP]
30-day trial, no card
Request a demo