Visitors and the guard house
Available [DATE]No more “hold on, let me call the guard”
Your neighbor announces who’s coming over WhatsApp. Portalis sends the visitor a pass with a code. The gate scans it, and the neighbor gets notified they’ve arrived.
The neighbor gives notice
My sister Laura is coming by tomorrow around 5
Got it. Should I send Laura the pass on WhatsApp, or would you rather forward it?
No form, no logging in anywhere. You write it the way you’d text a friend.
The visitor gets their pass
Single-use, with an expiration time. If the visitor forwards it, it no longer works.
They arrive, and the neighbor finds out
Valid pass
Your visitor just arrived.
Nobody calls anybody. And if there’s ever a problem, there’s a written record of who let them in and when.
Why it matters who let them in
The guard house tablet never logs out, and shifts change. Every guard signs in with their own PIN, so the log says who let whom in — not “the guard house”.
And the guard only ever sees a name and a unit. Never a balance, never a phone number.
Keep reading
Pay their fee
They get their statement and pay by card in the same chat. The payment arrives already applied to their house and their months.
Book the palapa
They ask what is free, book it and get their confirmation. The deposit lands on their statement by itself.
Ready to stop chasing fees?
A full thirty days, no card required. And if you would rather ask before trying, write to us: we answer the same day.
Or message us on WhatsApp:[WHATSAPP]